- selina tomasichAsked on April 08, 2018 at 02:44 AMAnswered by Kevin_G
I have checked your account and I can see you are requesting a passport number, please note that this is considered as sensitive information, we may allow to ask that information, but would be required to provide a proof that this information is required for your business.
I would also recommend you to check our terms so you know what is not allowed to ask on JotForm forms: https://www.jotform.com/help/8-Terms-of-Use
In order to reactivate your account we would need to delete the field from your form, please let us know if you agree so we can proceed with that.
Looking forward to your response. ******************* <-------how do I respond when I am locked out and this is a 'noreply email address
- JotForm SupportKiranAnswered on April 08, 2018 at 04:54 AM
As I check your other thread https://www.jotform.com/answers/1438296-, I see that you have already replied to the response received and the suspension on your account has been lifted.
Please get back to us if you need any further assistance. We will be happy to assist you further.