Why is not updating right away.

  • AgilityAssoc.Canada
    Asked on April 8, 2018 at 10:15 AM

    Hi,

    Small issue with /80968322459972, I have a drop down for Province selection. Each has a tax value. After filling the form, completely, and getting a total result, I changed the Province and noted that the total didn't change unless I checked on member/non member option again... why isn't it changing right away? Is it the way the calculations are setup?

    Regards, Robert

  • TREVON
    Replied on April 8, 2018 at 11:20 AM

    I may have found the issue to your calculations not updating upon changing your provinces.

    I noted you have a conditional statement checking if Province is BC then it updates Plus Tax field.

    1523200730Screen Shot 2018 04 08 at 18 Screenshot 10

    Removing this condition seems to fix the issue.. Kindly test the form below:

    https://form.jotform.com/80974712616967

    Kindly do let us know if you need further assistance.

  • AgilityAssoc.Canada
    Replied on April 8, 2018 at 8:30 PM

    Hi, and many thanks, I had forgotten about that condition, I used it to test and had intended to edit it for all the provinces. Grateful...

    Regards, Robert