Field Not Working

  • Sara0578
    Asked on April 29, 2024 at 9:31 PM

    Hi, it doesn't seem like a field is work on this form: https://form.jotform.com/240315213425140

    the field in question is the number of guests field. Can you please help me with this?


    Jotform Thread 14385331 Screenshot
  • Sheena JotForm Support
    Replied on April 30, 2024 at 12:38 AM

    Hello Sara,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the field is set to read-only. Let me show you how to fix it:

    1. In Form Builder, Click on the Gear icon to open the Number Properties.
    2. Now, under the Advanced tab, toggle Read-Only Field to the Off position


    Field Not Working Image 1 Screenshot 30

    Result:

    Field Not Working Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.