What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what happens to submissions that exceed the limitations

    Asked by ait2012 on November 01, 2012 at 09:21 AM

    If I use the free account and the number of submissions exceed 100 what happens to the extra submissions?  Are they in storae?  For instance, once we realize that we have exceeded 100 could we pay the monthly fee so that we can have access to the extra submissions?



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    JotForm Support

    Answered by mliz on November 01, 2012 at 09:30 AM

    Once you reach the submission limit the forms will be temporarily disabled which means that users can not make any submissions and form will stop working. Before the account is about to be disabled an email notification will be sent to you to give time for the upgrade and keep the forms active.

    Hope this information helps.

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    Answered by ait2012 on November 01, 2012 at 09:32 AM
    Thanks for your quick response.