What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Help logging in to my account

    Asked by guest_23054862855055 on November 01, 2012 at 10:57 AM

    I'm attempting to log in to my account. I normally leave myself logged in, so I'm not sure why I was logged out in the first place, but I am. I clicked on "Forgot Password?" and entered my e-mail address (wrowing@bucknell.edu) and was told that there was no user with that address in the system. I'm positive that's the correct address, as I know that that is where my form responses go to.



    Page URL:

  • Profile Image

    Answered by pinoytech on November 01, 2012 at 11:05 AM

    Hi Heather,

    As I've check the email address that you provide and I found one account associated on that, which is a guest account. I would suggest you to Register to free account and use the same email address that you used on your guest account so that all your data and form would automatically transfered.

    If you need further assistance, do let us know.