What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take for my form to update on FB when I make changes??

    Asked by Natanis on November 01, 2012 at 01:27 PM

    I changed some of the info on my form and the FB form on my tab is still showing the old info. Does it take a while? Or do I need to make a whole new form with a new code??

    Page URL:
    http://www.facebook.com/my.daughter.natanis/app_190322544333196

    Screenshot
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    JotForm Support

    Answered by Welvin on November 01, 2012 at 01:45 PM

    Hi,

    It is immediately but sometimes you may experience a delay due to Jotform Server Loads. If you are embedding your form as;

    <script type="text/javascript" src="http://form.jotformpro.com/jsform/23054844434957"></script>

    Change it to:

    <script type="text/javascript" src="http://www.jotformpro.com/jsform/23054844434957"></script>

    Please notice the form URL on the codes from http://form to http://www, if you are experiencing the same issue to other form you have, this solution is the best option.

    Thanks and we apologize for the inconveniences. I hope this helps

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    Answered by Natanis on November 01, 2012 at 03:03 PM

    Awesome thanks so much! That works :)