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DFSTSTEAsked on April 30, 2024 at 10:21 AM
You charged me without my authority, I already downgraded to free membership but still charged by you.
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Mahmoud JotForm SupportReplied on April 30, 2024 at 10:48 AM
Hi DFSTSTE,
Thanks for reaching out to Jotform Support. I'm sorry this is happening. I have canceled your subscription and proceeded with a refund of $39. This will be reflected in your account within 5-7 business days.
Let us know if you have any other questions.
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DFSTSTEReplied on April 30, 2024 at 9:08 PM
Thank you for this!