Form:How do I securely collect credit card information?

  • VLandshapers
    Asked on April 10, 2018 at 10:27 AM

    I'm trying to create a form so that we can keep a credit card on file to bill on a regular basis. When I tested the form I created, all I got was an acknowledgement that $0 had been deducted - I did not get the actual credit card info, which is what I need. 

    Page URL: https://form.jotform.com/80985496327169
  • Richie JotForm Support
    Replied on April 10, 2018 at 11:17 AM

    I'm not sure if I understood your question correctly. Can you please give us the form your currently working on?

    Thank you.

  • VLandshapers
    Replied on April 10, 2018 at 11:27 AM

    Hi, sorry, I sent an old URL. Here's the one I'm working on: https://www.jotform.com/build/80994352927166

  • Richie JotForm Support
    Replied on April 10, 2018 at 11:34 AM

    I have checked your form and you have used a Payment Integration.

    Unfortunately, you cannot collect credit card information using forms, it will violate our -Terms-of-Use

    Form:How do I securely collect credit card information? Image 1 Screenshot 20

    All processes in the Payment Integration are done on their side, we do not collect any data regarding credit card information.

    Hope this information helps.

    Please let us know if we can be of further assistance.