What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms not working??

    Asked by mhkworld on November 01, 2012 at 03:01 PM

    I currently run online business and depend very heavily on your service to help collect data. I use your free plan because we wanted to make sure that your service could fit our requirements. Thus far it has been poor. When I make a form and link to my facebook page. It works for a day and then stops. I have not even half my space and it acts like I have. Please fix this before we decide to take our company to other options. To reply please c0ntact us at staff@mhkonlineshopping.com. Please have a wonderful day

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    JotForm Support

    Answered by NeilVicente on November 01, 2012 at 03:34 PM

    Sorry for this inconvenience. The problem is caused by a server glitch which affected some of the accounts.

    The problem has been, since, fixed. Your forms should now be good to go.

    Kindly inform us immediately if you encounter any other issues.