Form:Facebook page error"You don't have a permission to install the custom tab."

  • Profile Image
    awhitten
    Asked on April 10, 2018 at 10:56 AM

    Hi

    I am trying to add jotform to my brands facebook page. Two problems:


    1. we have over 300 store pages and cannot tell which page is ours

    2. anytime we click on one to add it says the form does not have permission to add 

  • Profile Image
    Richie_P
    Answered on April 10, 2018 at 12:09 PM

    When you try to add forms into your Facebook page

    you would be prompted of the available pages you own.

    However, when I tried to add the tab to my Facebook page,I have received the same error.

    When I checked my Facebook page, the contact us  tab is missing.

    I have forwarded the issue to our second level, so that they check it further.

    We will let you know via this thread if updates are available.

    Thank you.


  • Profile Image
    alican
    Answered on April 12, 2018 at 07:30 AM