How can I track who replied to the jotform

  • Felix
    Asked on April 10, 2018 at 11:06 AM

    Hi,

    we are sending out several jotforms to our customers during our product-onboarding to ask the customers for additional required data. 

    Is there a way to track who replied to the jotforms WITHOUT asking in each of the jotforms for a individual identifier (e.g. their name or company name)?

    Ideally we could link the jotform to the respective email address to which we sent the jotform.

    Thanks for your support!

    Felix

  • David JotForm Support
    Replied on April 10, 2018 at 11:48 AM

    This could be possible but it would require sending each different email address a specific link to the form:

    https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters

    You could add the identifier as a URL parameter to have a specific field pre-populated in the form.  Other than that, it would require collecting the data from the user.