What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't access account?

    Asked by guest_23056518501043 on November 01, 2012 at 03:55 PM

    I put in the wrong password and now it's saying that my account was closed because of phishing???

     

    Please help as I have forms that took me FOREVER to make and I Need them!

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    JotForm Support

    Answered by EduardoMendez on November 01, 2012 at 03:57 PM

    Hi there,

    Can you please share with us the username or the URL of one of your forms?

    We'll be glad to look into the issue for you

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    Answered by guest_23056518501043 on November 01, 2012 at 03:59 PM

    I don't know the URL but the username is brionyhopephotography. 

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    JotForm Support

    Answered by Mike_T on November 01, 2012 at 04:07 PM

    Please accept our apologies for the inconveniences caused.

    Your account was suspended by our automated anti phishing system, we have corrected that mistake and re-activated your account. We will make sure to check our system in order to avoid such suspensions in the future.

    Thank you very much for using our services.

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    Answered by guest_23056518501043 on November 01, 2012 at 04:11 PM

    Thank you!

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    JotForm Support

    Answered by Mike_T on November 01, 2012 at 04:11 PM

    You are quite welcome! Please feel free to contact us anytime.