Why is our CountDown widget displaying wrong countdown?

  • dludwi
    Asked on April 11, 2018 at 2:38 PM

    Since few days I have problem with Day countdown wiget. Instead of showing what it should it shows NaNaNa...

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    Jotform Thread 1441786 Screenshot
  • TREVON
    Replied on April 11, 2018 at 3:27 PM

    I have checked on your form and "Count Down Widget" and seems you have mis-configured it. The "Hour" settings on your form is "9:00" and this should be "9" as we have another section for "Minutes" so no need to put ":00"

    Below is an illustration of the above. Changing the configuration as shown fixed the issue.

    1523474790countdown Screenshot 10


  • dludwi
    Replied on April 11, 2018 at 4:01 PM

    Thx, it works now :)

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