What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions not working in Wordpress

    Asked by woodstock939 on November 02, 2012 at 08:51 AM

    We have created a form with conditions to open field based up slections of other fields.  The conditions seem to be working fine in the preview but they do not appear to be working in wordpress.  


    The fields; Have You Reported the Loss should cause the next field Has Your Claim Been Denied to be revealed, Retainer Terms & Conditions should reveal the spanish and english retainer agreements.

    Don't pay any attention to the english and spanich retainers in a free form text field located below the English and Spanish laneled fields.

    Page URL:

  • Profile Image

    Answered by woodstock939 on November 02, 2012 at 09:17 AM

    Never mind.  We swithed from the script to an iframe an it's working now.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 02, 2012 at 09:26 AM


    Great to hear that it's working now. If you find any issues with your forms, please do not hesitate to contact us.

    Thank you for using Jotform.