What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not able to add parameters in Lightbox and Feedback forms

    Asked by bruynzeel on November 02, 2012 at 11:36 AM

    Doesn't work for me. No url shows up in the email. Form is located on www.bruynzeel-storage.nl

    This is a re-post of a comment on Adding parameters in Lightbox and Feedback forms

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 02, 2012 at 11:58 AM

    Hi there!

    We would be glad to assist you!

    Can you please let us know where on your site the form is embedded?

    We'll wait for your response!

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 02, 2012 at 02:08 PM

    I have looked at the page and also your form.

    Here is the embed code that you have used (highlighted) and the changes that need to take place:


    <script src="//max.jotfor.ms/min/g=feedback2" type="text/javascript">

    Please change previous line to:

    <script src="//max.jotfor.ms/min/g=feedback" type="text/javascript">

      new JotformFeedback({

         formId : "23064006968354",

         buttonText : "Feedback",

         base : "http://jotformeu.com/",

         background : "#292929",

         fontColor : "#FFFFFF",

         buttonSide : "bottom",

         buttonAlign : "center",

         type : 1,

         width : 650,

         height : 300

    Please add these lines:


    iframeParameters: {







    Please give this a try and let us know if you need further assistance!


  • Profile Image

    Answered by bruynzeel on November 05, 2012 at 02:51 AM

    I changed the code but as soon as I change feedback2 in feedback, the button doesn't appear anymore. I did add the iframe-line. See source code in www.bruynzeel-storage.nl.

  • Profile Image
    JotForm Support

    Answered by idarktech on November 05, 2012 at 06:47 AM


    That's due to script conflict between the form's script and your website's jquery scripts. To fix this, just add <script>$.noConflict();</script> below your jquery declarations. 

    Here's a short guide:

    1. Find the code below (jquery reference) on your page source.

    2. Add <script>$.noConflict();</script> below it.


    <script src="//ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js"></script>

    <script> window.jQuery || document.write('<script src="/res/js/common/lib/jquery-1.7.2.min.js"><\/script>')</script>

    <script src="//ajax.googleapis.com/ajax/libs/jqueryui/1.8.18/jquery-ui.min.js"></script>


    <script> window.jQuery.ui || document.write('<script src="/res/js/common/lib/jquery-ui-1.8.18.min.js"><\/script>')</script>