What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why submit button not appeared?

    Asked by sapphhire on November 02, 2012 at 11:51 AM

    Hi  this is very serious issues

    The submit button not appeared only log in with fb is appered .

    what happened and how i can rectify this issues

    You can check my form here https://www.facebook.com/butikbajudalamwanita/app_221460014534454

    Now i know why my sales drop and hope you will reply to me ASAP

    Page URL:
    https://www.facebook.com/butikbajudalamwanita/app_221460014534454

    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 02, 2012 at 12:01 PM

    Hello,

    The Facebook app (used for the integration) must use the same domain as that of your form.

    Since your form is on jotform.me, the application should use jotform.me as well.

    To go about this:

    1.  Go to Facebook Developers page
    2.  Click your app name on the list found at the left side of the page
    3.  Click Edit Settings found at the right side of the app page
    4.  Apply the changes then click Save Changes button

  • Profile Image

    Answered by sapphhire on November 02, 2012 at 12:20 PM

    Thank you so much.

    Its work now.

    But why the same thing happened on my blog.

    When i changed at fecebook developer like you told,the form 

    in my blog function back to normal.

    Thanks million from me

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 02, 2012 at 12:39 PM

    That's because our Facebook Integration (for getting FB profile information) works at anywebsite where the form is embedded.

    It does not matter if the form is embedded on an FB page or not.

    Hope this answers your question.