What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Management

    Asked by mogadmin on November 02, 2012 at 12:47 PM

    I have multiple accounts with you, as I use JotForm for multliple clients... so I set up different accounts each time.


    Some are paid, some are free... 

    But you require a different email each time, and I'm running out!

    Is there a way around this?




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    Answered by jeanettebmz on November 02, 2012 at 01:58 PM

    Hello Christine

    We will soon be switching to multi-user paid accounts, that means that you'll be able to manage your account as admin, using a single email address , and your clients will be granted with sub-users .

    So, I think this might accomplish what you are requesting to

    An alternate solution, though I think it might require more investing, time , etc,  would be to get our licensing solution. Of course, you already may know that  you will have to run JotForm Licensing on your own server and using your own database. However, with this solution there is no guarantee that you can get the new integrations and features in the future.


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    Answered by nicksimard on November 18, 2012 at 02:49 AM

    What's the ETA on the sub-user implementation? When you say "multi-user paid accounts" do you mean that one would subscribe to an existing paid plan and get this feature, or will it be a new plan that you create for this?



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    Answered by moonzkie on November 18, 2012 at 05:29 AM


    Unfortunately, we do not an ETA for this and we still haven't finalized on how this "multiuser" works, but once this will be implemented we will notify you.

    Thank you.

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    JotForm Support

    Answered by EduardoMendez on February 11, 2013 at 03:16 PM