Problem with integration whith google spreadsheets

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    Grello
    Asked on April 12, 2018 at 12:07 PM

    Hi, 

    I have an form integrated with google spreadsheet and when after submission and user refresh page insert another row in spreadsheet.


    Thanks.

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    Scott
    Answered on April 12, 2018 at 01:36 PM

    Hey,

    It's not a problem related to the integration.

    If a user refreshes the Thank You Page, the browser (mobile and desktop) will show a prompt screen and if the user confirms the refresh, the form will be re-submitted as a new submission which is also passed into the spreadsheet integration as it should be.

    You may try to limit submissions with unique checks:

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form