Payment Redirect Error - "Does Not Appear to Be Working Right Now"

  • AllegiantCheer
    Asked on April 12, 2018 at 7:28 PM

    Please help, this is costing me enrollments and $$.

    When completing the form, once the coupon is applied and they click register, it should take them to the payment page where we keep getting an error.  I have 100 payments per month and have used 3.

    Jotform Thread 1443202 Screenshot
    Page URL: https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=7cad7b6566a9f&code=ERROR&mfid=1523575605910_7cad7b6566a9f
  • David JotForm Support Manager
    Replied on April 12, 2018 at 9:30 PM

    I just tried your form, and could not find any issue, it redirected me to PayPal without an issue:

    1523582938testingformm Screenshot 10

    Can you please try contacting PayPal support? It appears to be an issue on PayPal's end.