Not getting any email notifications

  • Profile Image
    Asked on April 13, 2018 at 11:00 AM

    bom dia não consigo receber meus relatórios no e-mail cadastrado

  • Profile Image
    Answered on April 13, 2018 at 12:46 PM

    I checked the email address ( and it is not on our bounce list. Upon investigating it further, I checked our email logs and I can see that emails were being sent successfully to that email address. Here's a screenshot:


    Please check your spam folder. If you see JotForm emails, mark it as not spam.

    Let us know how it goes. Thank you.