Not getting any email notifications

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    manynha_9
    Asked on April 13, 2018 at 11:00 AM

    bom dia não consigo receber meus relatórios no e-mail cadastrado


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    John_Benson
    Answered on April 13, 2018 at 12:46 PM

    I checked the email address (contato@sulbrasilrh.com.br) and it is not on our bounce list. Upon investigating it further, I checked our email logs and I can see that emails were being sent successfully to that email address. Here's a screenshot:

    1523637592emmas2.png

    Please check your spam folder. If you see JotForm emails, mark it as not spam.

    Let us know how it goes. Thank you.