Files submitted to forms not downloading in Safari

  • Profile Image
    Asked on April 13, 2018 at 01:03 PM

    When I click on a link in a form submission, normally it briefly opens a new window in my browser and then instantly downloads. Today, my files aren't downloading and I don't know whether it's an issue with JotForm or with my computer. Can you help?

  • Profile Image
    Answered on April 13, 2018 at 02:45 PM

    Thank you for contacting us.

    There might be an issue with the downloads in the latest Safari. We have reported it to our developers.

    In the meantime, try to use another browser to download the files.