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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i delete all uploaded files ?

    Asked by daniacol on February 21, 2011 at 08:16 AM

    My account shows that i have over 4 mb of space used but there are no submissions I can find to delete.  I had old forms and deleted the submisions and the amount went down from over 7mb to 4 mb.  Am I missing something?

     

    thanks

     

    Nolan

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    Answered by DanielGriffin on February 21, 2011 at 08:37 AM

    Hi Nolan,

    I've forced the system to recalcualte your upload space and it reset itself to zero.   I'll add a note to this for the developers that something might be amiss with the automatic calculation, but you should be fine now.

    Thanks,

    Daniel

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    Answered by bbest on September 01, 2011 at 04:47 AM

    Hi,

    I'm just finding my way around and I've noticed I too have 2.97mb of upload space used, yet there aren't any submissions linked to any forms. Do I need do do something else to clear this?

    Thanks,

    Bckie

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    JotForm Support

    Answered by NeilVicente on September 01, 2011 at 01:54 PM

    Bckie,

    I have done the same fix to your account and it has reset itself to zero. Let us know if you have other issues that  need attention. Thanks!


    Neil