- daniacolAsked on February 21, 2011 at 08:16 AM
My account shows that i have over 4 mb of space used but there are no submissions I can find to delete. I had old forms and deleted the submisions and the amount went down from over 7mb to 4 mb. Am I missing something?
- DanielGriffinAnswered on February 21, 2011 at 08:37 AM
I've forced the system to recalcualte your upload space and it reset itself to zero. I'll add a note to this for the developers that something might be amiss with the automatic calculation, but you should be fine now.
- bbestAnswered on September 01, 2011 at 04:47 AM
I'm just finding my way around and I've noticed I too have 2.97mb of upload space used, yet there aren't any submissions linked to any forms. Do I need do do something else to clear this?
- JotForm SupportNeilVicenteAnswered on September 01, 2011 at 01:54 PM
I have done the same fix to your account and it has reset itself to zero. Let us know if you have other issues that need attention. Thanks!