What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with Firefox and viewing submissions

    Asked by dickalford on November 03, 2012 at 07:35 PM

    Your system definitely has a problem - and I don't need to tell you where my links are.  Jotform must not be compatible with Firefox's newest version.  When trying to view submissions, I get a blank screen.  When I used my husband's laptop, I get "Okay, I give up. I wasn't able to load this form".  Internet Explorer works just fine.  Chrome works just fine - so try it yourself please.  I'm trying to sign into VailClub50.

     

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    JotForm Support

    Answered by idarktech on November 03, 2012 at 08:38 PM

    Hi there,

    I'm using updated Firefox (v17) and it seems to be fine. I can't reproduce the problem on my end. I'd suggest to logout from JotForm, clear your firefox browser's cache and cookies then recheck your form's submissions page. That should be working fine.

    Just message us here if the problem still persist after that. Thanks!