Problem with Firefox and viewing submissions

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    Asked on November 03, 2012 at 07:35 PM

    Your system definitely has a problem - and I don't need to tell you where my links are.  Jotform must not be compatible with Firefox's newest version.  When trying to view submissions, I get a blank screen.  When I used my husband's laptop, I get "Okay, I give up. I wasn't able to load this form".  Internet Explorer works just fine.  Chrome works just fine - so try it yourself please.  I'm trying to sign into VailClub50.


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    Answered on November 03, 2012 at 08:38 PM

    Hi there,

    I'm using updated Firefox (v17) and it seems to be fine. I can't reproduce the problem on my end. I'd suggest to logout from JotForm, clear your firefox browser's cache and cookies then recheck your form's submissions page. That should be working fine.

    Just message us here if the problem still persist after that. Thanks!