Why changes in the file upload properties aren't saving?

  • DogsofBerkeley
    Asked on April 15, 2018 at 4:01 PM

    There also seems to be a glitch changing the properties/design for the Upload and Submit buttons in my Contact form, i.e. they don't change. The Questionaire form buttons do change.

    Should I start a new thread with this? 

  • Welvin Support Team Lead
    Replied on April 15, 2018 at 4:03 PM

    There are four tabs in the file upload properties, which settings here is not changing or saving? 

  • DogsofBerkeley
    Replied on April 15, 2018 at 5:48 PM

    Browse button > Properties > Multiple > Button Style

  • DogsofBerkeley
    Replied on April 15, 2018 at 5:53 PM

    also check Submit button > Properties > General > Button Style - The button remains grey and only changes color when the cursor hovers

  • Nik_C
    Replied on April 16, 2018 at 1:35 AM

    That is because you have a theme applied to your form. 

    In order to use those custom designs for upload and submit buttons you have to remove the theme:

    1523856889screencast Screenshot 10

    And it will work then.

    Let us know if you have any further questions.

    Thank you!

  • DogsofBerkeley
    Replied on April 16, 2018 at 11:44 AM

    Sorry, but I have not applied a theme to this form. I used a Jot Form template and applied a color scheme but not a theme.

    When I go to Form Designer > Themes and hover over each theme, my only choice is to 'Use Theme'. There's no 'Remove Theme' option, and there's no 'Default Theme' listed as shown in the demo you sent.

  • Welvin Support Team Lead
    Replied on April 16, 2018 at 1:13 PM

    I was able to change the color of the Canine History & Behavior Questionaire. Although it looks like not taking effect in the form builder, the preview looks fine. 

    The Responsive Layout - General Inquiry Contact Form has a theme applied. I removed the theme and applied the same color of the Canine form.  You need to select Free themes, then you should be able to see the default after:

    Why changes in the file upload properties arent saving? Image 1 Screenshot 20