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GlennFreemanAsked on May 1, 2024 at 3:19 PM
I am not getting a "pop-up" showing: "add-to-homescreen" on my app: SmartCard Master.
https://5gtv.app/TBVYU https://www.jotform.com/app/241206520806144
I want a "pop-up" each time the app is opened (or at least the first time).
Please help.
Thank you,
Glenn Freeman
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Rose JotForm SupportReplied on May 1, 2024 at 4:24 PM
Hi Glenn,
Thanks for reaching out to us for help. I viewed your app and the Add to Homescreen modal popped up. Here's a screenshot of your app:
I also reloaded it and it shows every time I reload the app. Can you reload the page again and confirm it's showing?
Let us know if there’s anything else we can help you with.
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GlennFreemanReplied on May 1, 2024 at 4:35 PMI am still not getting anything, but I will test on other phones and get
back to you. I used to get the pop-up, but I have been testing
over-and-over-and-over many times... I will try on phones that do not have
it installed.
Does having it installed mean that I will not get a pop-up?
gf
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Rose JotForm SupportReplied on May 1, 2024 at 4:45 PM
Hi Glenn,
Thanks for getting back to us. Yes, one you add the app to your home screen, the pop-up will no linger show on that certain device.
Let us know if there’s anything else we can help you with.
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GlennFreemanReplied on May 1, 2024 at 5:15 PMThank you! You are always prompt and courteous! Love you guys!!!!!!
gf
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