Add to Homescreen Modal not showing

  • GlennFreeman
    Asked on May 1, 2024 at 3:19 PM

    I am not getting a "pop-up" showing: "add-to-homescreen" on my app: SmartCard Master.

    https://5gtv.app/TBVYU https://www.jotform.com/app/241206520806144

    I want a "pop-up" each time the app is opened (or at least the first time).


    Please help.


    Thank you,


    Glenn Freeman

  • Rose JotForm Support
    Replied on May 1, 2024 at 4:24 PM

    Hi Glenn,

    Thanks for reaching out to us for help. I viewed your app and the Add to Homescreen modal popped up. Here's a screenshot of your app:

    Add to Homescreen Modal not showing Image 1 Screenshot 20

    I also reloaded it and it shows every time I reload the app. Can you reload the page again and confirm it's showing?

    Let us know if there’s anything else we can help you with. 

  • GlennFreeman
    Replied on May 1, 2024 at 4:35 PM
    I am still not getting anything, but I will test on other phones and get
    back to you. I used to get the pop-up, but I have been testing
    over-and-over-and-over many times... I will try on phones that do not have
    it installed.
    Does having it installed mean that I will not get a pop-up?
    gf
    ...
  • Rose JotForm Support
    Replied on May 1, 2024 at 4:45 PM

    Hi Glenn,

    Thanks for getting back to us. Yes, one you add the app to your home screen, the pop-up will no linger show on that certain device.

    Let us know if there’s anything else we can help you with. 

  • GlennFreeman
    Replied on May 1, 2024 at 5:15 PM
    Thank you! You are always prompt and courteous! Love you guys!!!!!!
    gf
    ...
 
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