PayPal payment not working on Facebook. Error Message: Invalid PayPal Account used

  • vdaqueen
    Asked on May 1, 2024 at 5:46 PM

    PayPal payment not working on Facebook Screenshot 20

  • Wilson JotForm Support
    Replied on May 1, 2024 at 6:27 PM

    Hi Vivian,

    Thanks for reaching out to Jotform Support. You're seeing this error because, on your form, you've set up PayPal to be used for processing payments but have not specified the PayPal account that is to be used. Take a look at the screenshot below:

    PayPal payment not working on Facebook Screenshot 20
    You need to enter a specific PayPal first.

    Reach out again if you have any other questions.

 
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