You're due to reach your upload space limit

  • DiCarlo_Digital
    Asked on May 1, 2024 at 7:57 PM

    We have received an email that we are due to reach our upload limit. This happened last month too. Our uploads are synced to One Drive and the files are set to delete after 7 days. Also, it looks like we still have quite a bit of space available. Am I missing something?

    Thanks.

    Kevin Guthrie

    kevin@dicarlo1.com

    Jotform Thread 14461371 Screenshot
  • Sheena JotForm Support
    Replied on May 1, 2024 at 9:49 PM

    Hello Kevin,

    Thanks for reaching out to Jotform Support. We're sorry for the confusion this has caused. I checked your account and I can confirm that the upload space usage is currently at 637.51 MB over the 1 GB limit. Please note that the warning email you receive is only an assumption based on previous submissions. You can check your current account usage instead.

    Let us know if have any other questions. 

 
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