Will my monthly limits reset to 0 on the first of the month?

  • randallproyectos
    Asked on May 1, 2024 at 8:01 PM
    Dear
    I want to know if today may 1st I will have again the 100 submissions for
    my form?
    Thank you
  • Ericson_B JotForm Support
    Replied on May 1, 2024 at 8:09 PM

    Hi Randall,

    Thanks for reaching out to Jotform Support. Note that the Reset Day for monthly limits is no longer on the first of the month. Your reset date will be the 12th of each month, so your monthly limit submission will be reset to 0 on May 12. You can check the start date of your next limit reset period from your Account Usage page. Let me walk you through it:

    1. Click your Avatar/Profile picture on the right side of the screen.
    2. In the dropdown, click on Settings.
    3. Now, go to the Usage tab and check your monthly limit reset day.

    I changed my plan buy my monthly limits were not reset Image 1 Screenshot 20 Screenshot 10Let us know if you have any other questions.

 
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