How to pass the submission ID with the integrated HubSpot?

  • otoset
    Asked on May 1, 2024 at 9:14 PM

    The Jotform - HubSpot integration is excellent, but only natively passes form fields (as far as I can tell). Since Submission ID is created when a form is submitted, Submission ID can't be passed via that integration. Is it possible to pass Submission ID into HubSpot via another mechanism or a way to do it simply without additional coding?

    Thanks!

  • Jason JotForm Support
    Replied on May 1, 2024 at 11:49 PM

    Hello otoset,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Jason JotForm Support
    Replied on May 2, 2024 at 4:38 AM

    Hello otoset,

    Thanks for your patience, we appreciate it. While the feature to add a submission ID in the HubSpot integration you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if you have any other questions.

  • otoset
    Replied on May 2, 2024 at 10:19 AM

    Thanks Jason - appreciate you looking into this. If we can't do it currently with the current integration, do you know of a way to pass Submission ID via a webhook or API?

  • Lorenz JotForm Support
    Replied on May 2, 2024 at 10:30 AM

    Hi Jason,

    Thanks for getting back to us. You may consider integrating Jotform with Hubspot through Zapier. It should allow you to get the submission ID and send it over to Hubspot. Check this out:

    How to pass the submission ID with the integrated HubSpot? Image 1 Screenshot 30You just need to ensure you also have the corresponding property in Hubspot for the submission ID. Here's how it looks after completing the integration with Zapier.

    How to pass the submission ID with the integrated HubSpot? Image 2 Screenshot 41

    Give it a try and let us know if there's anything else we can help you with.


  • otoset
    Replied on May 2, 2024 at 10:58 AM

    Thanks Lorenz - this looks slick, will reach back out if I have trouble!

 
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