Guest account: I'm unable to into my account.

Can’t log in with saved password nor am i receiving emails when people send forms.

Not receiving password reset email.

Hi Vickie,

Thanks for reaching out to Jotform Support. I checked your email address: vgonzalez3707@gmail.com and it appears that this email is associated with a guest account. Please keep in mind that the guest account is a one-time login feature. It does not allow you to change your password or email address. You can create a new starter account here with the same email address. If you're not referring to this account, can you please share your email address or username so we can take a look at it?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.