Form Locked: required to upgrade to HIPAA

My jotforms say I need HIPAa upgrade required!

Please help don't know what's going on

I have three forms not working

Hi Wendy,

Thanks for reaching out to Jotform Support. I'm sorry you're having issues with your form. After checking, it seems that the system have identified your form as HIPAA-compliant. If this is not the case, please try to do the following:

1. Log out from your Jotform account and clear your browser history.
2. Then, log back in, and you should then see the modal below.
3. Next, click the Go Back button.

4. You should see the modal below, select No, I am not a HIPAA Covered Entity.

Once you select this option, your forms will be enabled, and you should no longer be required to upgrade for HIPAA compliance. But, it may take a few minutes to take effect.

Keep us updated and let us know if you need any more help.

I have tried this a couple of times. And no luckSent from my T-Mobile 5G Device
...

I followed the instructions as you mentioned and my forms are still unavailable

Please help

I did that several times.

It seems like that warning signs for the HIPAA is gone. But all my 3 forms are unavailable for my clients to see and fill out.

Teeth Whitening Consent Form | Jotform You can find my form "Teeth Whitening Consent Form" at: https://form.jotform.com/232986131041148 Tooth Gem Consent Form | Jotform You can find my form "Tooth Gem Consent Form" at: https://form.jotform.com/232986266597173 Permanent Jewelry Consent form  | Jotform You can find my form "Permanent Jewelry Consent form " at: https://form.jotform.com/240998105248160

Hi Wendy,

Thanks for reaching out to Jotform Support. It looks like the form got disabled through form settings. Please try to enable it through Form Builder. Let me show you how:

1. In Form Builder, click on Settings on the top orange navigation bar.
2. Under Form Status, click on the dropdown box.
   
   
3. Select Enabled from the dropdown and click on Save.

Reach back to us again if you need more help.