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KeaAsked on May 1, 2024 at 11:22 PM
Hi
I keep seeing an error server message. Can you help? Thanks
Page URL: https://nsimonline.jotform.com/login -
Mary JotForm SupportReplied on May 1, 2024 at 11:58 PM
Hi Kea,
Thanks for reaching out to Jotform Support. I forwarded your concern to the Enterprise Team, they will be the ones who will reach out to you.
Let us know if you have any other questions.
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Girish JotForm SupportReplied on May 2, 2024 at 12:43 AM
Hi Kea,
Thanks for reaching out to Jotform Support. We’re sorry to hear your account is currently disabled. It has been disabled due to lack of subscription payment. The main contact on the server should have received an email from Steve Hartert that included steps on how to start the process to re-enable the server. You can also reach out to your Business Development Manager, Abigail Burbary at abigail@jotform.com if you've any further questions regarding your invoicing and payment.
Let us know if you've any other questions.