Decimal places in the spreadsheet widget are not rounded in Email Notification.

  • AJSonline
    Asked on May 2, 2024 at 1:00 AM

    Hi,

    The spreadsheet widget automatically rounds decimals to two places when you are using the form but on the notification email they are not rounded. Is there a way to fix this?

    During submission:

    Decimal places in the spreadsheet widget are not rounded in Email Notification Screenshot 30

    On the email:

    Decimal places in the spreadsheet widget are not rounded in Email Notification Screenshot 41

  • Mary_Ed JotForm Support
    Replied on May 2, 2024 at 1:45 AM

    Hello AJSonline,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. I understand the issue, but I’ll need a bit of time to look into this and work out a solution. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.


  • Mary_Ed JotForm Support
    Replied on May 2, 2024 at 11:19 AM

    Hello AJSonline,

    Thanks for your patience. Unfortunately, rounding decimals to two places in notification emails is not possible. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated this to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

 
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