Error when downloading submission PDFs

  • teamsacademy.bh
    Asked on May 2, 2024 at 2:56 AM

    There is an issue with downloading PDF files for submission, it is not working either using the Inbox windows or using the PDF Editor windows. Please help

    Jotform Thread 14469591 Screenshot
  • Sonnyfer JotForm Support
    Replied on May 2, 2024 at 2:57 AM

    Hi teamsacademy.bh,

    Thanks for reaching out to JotForm Support. I'm sorry you're having trouble downloading your PDFs. This is a known issue and is already being checked by our developers. We'll circle back to this thread as soon as it's fixed.

    Thanks for your patience and understanding, we appreciate it.

  • Sonnyfer JotForm Support
    Replied on May 2, 2024 at 3:31 AM

    Hi teamsacademy.bh,

    Thanks for patiently waiting. We received word from our developers that the issue with downloading and viewing of PDFs are now resolved.

    Kindly check again and let us know if you need any more help.

 
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