How can I update the payment information on my account?

  • Profile Image
    Asked on November 05, 2012 at 09:47 AM

    When I go to my account, there is not a link to update my credit card info.

    This is the payment for my subscribtion of course, this isn't about customer payments.

    Nevermind that, now I've got to go through primus and I can't find the password for it.

    I also cannot use the "forgot password" link because it says invalid

  • Profile Image
    Answered on November 05, 2012 at 10:24 AM

    Hello, I apologize for this inconvenience. Normally to check or even update your Plimus Account Information you would need to follow the link that was sent in your Email's Invoice to you when you placed your order. We can always resend this to you upon request if you happen to need it again.

    As far as " forgot password link error " you may want to clear your browser cache and restart your browser to see if this helps clear up the problem but do let us know if you're still having problems.