How to Disable Link Preview on WhatsApp?

  • Faizal83
    Asked on May 2, 2024 at 5:18 AM
  • Sheena JotForm Support
    Replied on May 2, 2024 at 5:30 AM

    Hello Faizal,

    Thanks for reaching out to Jotform Support. I'm but I did not understand your concern. For us to better assist you, could you please provide more context or specify what is your concern with the screenshot you provided? Are you having any issues with upgrading to Silver plan?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Faizal83
    Replied on May 2, 2024 at 5:42 AM

    Hi Sheena, I will like to share my jotform link to my friends/customers without the wording as seen in red box. Is it possible?How to Disable Link Preview on WhatsApp? Image 1 Screenshot 20

  • Sheena JotForm Support
    Replied on May 2, 2024 at 6:01 AM

    Hello Faizal,

    Thanks for getting back to us. Please note that Jotform does not control how the URLs will be displayed on different platforms. The link preview can be disabled from your WhatsApp account. Here's a guide from their website on how to disable it when using an Android or IOS device.

    Let us know if you need any other help.

  • Faizal83
    Replied on May 2, 2024 at 6:12 AM

    Thanks Sheena. I tried but to no avail. Can you show me how to change the wordings in the red box?

  • Sheena JotForm Support
    Replied on May 2, 2024 at 6:32 AM

    Hello Faizal,

    Thanks for getting back to us. There isn't a way to modify the link preview. Can you please confirm if the preview was not removed after changing a setting in your WhatsApp account? Please try using these links and check if any of them will not show the link preview:

    If the issue persists, I suggest contacting WhatsApp Support as the URLs are being shared on their platform.

    Let us know if there’s anything else we can help you with.


 
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