What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A previous employee created a form we use on our site and I need to access it but don't know the login he used.

    Asked by guest_23094518824053 on November 05, 2012 at 11:26 AM
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    JotForm Support

    Answered by NeilVicente on November 05, 2012 at 11:31 AM

    Thank you for contacting us. We may be able to help you with this, but first, we will need information to verify the account used for the said form.

    What is the the exact URL of page where the form is located? If you receive form responses on your email, what is your email address?

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    Answered by guest_23094518824053 on November 05, 2012 at 11:43 AM
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    Answered by mgjacob1 on November 05, 2012 at 11:54 AM
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    JotForm Support

    Answered by liyam on November 05, 2012 at 12:04 PM

    Thank you for your response.

    Upon checking the form on the page, as well as the URL of the form.  It appears that the username of the account is sbevis1.  The email address of the account is going to s****.b*****@dentsply.com.

    If in case you wish to reset your password, you will need to have access to the email address so you can make a password request that will be sent to the email address associated to the account.

    If you have other questions or concerns, please do let us know.

    Thanks.