Fillable PDF Form: How to remove the yellow banner at the top of the screen when opening a PDF form?

when I go into the "Open PDF Editor" option in JotForm to download the PDF version of the form a message appears at the top of the form that says "In order to submit this form, you should open it in Adobe Acrobat Reader". How can I remove this message from showing on the downloaded PDF version of this form?

Hi Gianni,

Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

We appreciate your patience while we work on a solution.

Thanks for researching and finding a solution for removing the message.


Gianni

Hi Gianni,

Thanks for your patience, we appreciate it. I’m sorry you're having difficulties with this. Unfortunately, we don't have an option to remove that message. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

We really appreciate your patience and understanding while we’re looking into this.

Hi Gianni,

Thanks for reaching out to Jotform Support. The yellow banner is placed by the browser's PDF viewer. It seems you are using Mozilla Firefox. It doesn't actually exist on the fillable PDF form.

A fillable PDF form has actual form fields and a limited number of PDF editors support this kind of PDF file. When you open it on Adobe Acrobat, which is a PDF editor that supports, you will not see any banner.

You can see how the example PDF form looks like in Adobe Acrobat:

Let us know if you have any questions.