Autoresponder Email has JotForm Branding (Paid Member - Branding is UNCHECKED in Account Settings)

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    grahamlaw
    Asked on April 17, 2018 at 04:13 PM

    When setting up an autoresponder email for our consult booking form, the table in the email includes the Jotform advertisement, even though I'm a paid member and have the box ticked to not show that.

    I realize I can manually delete that line, but I understand that once I customize that email, it no longer automatically updates when the form is changed.

    How can I delete this by default?

    Thanks, Carl.

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    Adrian
    Answered on April 17, 2018 at 06:13 PM

    I realize I can manually delete that line, but I understand that once I customize that email, it no longer automatically updates when the form is changed.

    You can remove the JotForm Branding from your email by editing the Autoresponder Email Template.

    The changes that you make to the form (such as adding a field) should still automatically be reflected in the Autoresponder Email as well.

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