Form Translation - element disappearing when changing language

  • ronincontro
    Asked on May 2, 2024 at 9:44 AM

    My RSVP form works great with a table for menu choices per quest. When language is changed to Spanish the table disappears. I can not figuer out why. Can you help please?

    Ron Incontro

    Jotform Thread 14481481 Screenshot
  • Arslan JotForm Support
    Replied on May 2, 2024 at 10:15 AM

    Hi Ron,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the translation wasn't configured for the Fill in the Blank element. Let me show you how you can fix this:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Settings.
    2. In the menu that opens on the left side of the page, click on Form Settings.
    3. Click on Show More Options, scroll down to Form Languages, and click on Edit.
    4. Hover your mouse over the Spanish language under Translation, and click on the Pencil icon.
    5. Scroll down to Fill in the Blanks field, and enter the translation below the field where it says Type here.

    Form Translation   element disappearing when changing language Image 1 Screenshot 30

    You can also check my results of clone form shown below:

    Form Translation   element disappearing when changing language Image 2 Screenshot 41

    Give it a try and reach out again if you have any other questions.

  • ronincontro
    Replied on May 2, 2024 at 2:35 PM
    Thank you very much Arslan!
    On Thursday, May 2, 2024 at 08:15:33 AM CST, Jotform <noreply> wrote:


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    why does my form table dissapear when I switch languages?
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    HiRon,
    Thanks for reaching out to Jotform Support. I cloned your form andtested it to see if I could replicate the issue, and I ran into the same issue.When I looked at your form, I saw that the translation wasn't configured for theFill in the Blank element. Let me show you how you can fix this:

    - Openyour form in Form Builder, and in the orange navigation bar at the top of the screen, clickon Settings.
    - In the menu that opens on the left side of the page,click on Form Settings.
    - Click on Show MoreOptions, scroll downto Form Languages, and click onEdit.
    - Hover your mouse over the Spanishlanguage under Translation, and click on thePencil icon.
    - Scroll down to Fill in the Blanksfield, and enter the translation below the field where it saysType here.
    Youcan also check my results of clone form shown below:
    Give it a try and reach out again if you have anyother questions.
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    Arslan
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