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MingleiAsked on April 18, 2018 at 2:46 AM
Hi there,
The Admin in our company gave me access to shared folders, however, I still can't see that on the left side column.
My colleague also tries to share jotforms under the shared folder with me, while I can receive notifications from Jotform, but nothing appeared in my account.
Thank you for your help,
Minglei
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Victoria_KReplied on April 18, 2018 at 8:45 AM
Hello,
From the information you provided, I was able to find out that one user is sharing forms to the email, which is likely yours:
I can see that your account is set up with minglei.wang@adelaidefestivalcentre.com.au
Unfortunately, I am not sure why the dash appeared there.
Could you please ask your colleague to share forms to the address I provided?
Let us know if the issue persists afterwards.