Removing unused fields

  • GuyPalinckxLS
    Asked on April 18, 2018 at 4:59 AM

    Hi,

    I've created a form for registering problems en issues.

    I'm using en category, subcategory and problemshouting.

    Bu my problem is, when I choose a category, subcategory and then choose a different category, my subcategory remains.  I need to select blanco for my first category before it disappears.


    Any rules I can set to avoid this?


    Thanks in advance


    GP

  • tina JotForm Developer
    Replied on April 18, 2018 at 10:37 AM

    You should go to Form Settings and select the "Clear Hidden Field Values" option as "Clear on Being Hidden" as seen below:

    1524062226Screen Shot 2018 04 18 at 5 Screenshot 10

    I hope it helps.


  • GuyPalinckxLS
    Replied on April 19, 2018 at 4:36 AM

    Yep, That did it!


    Thanks