Phone Number Field: Cannot Enter Values

  • inkonatee
    Asked on May 2, 2024 at 10:56 AM

    Cant enter a contact number on the field on my quote form

  • Kyle JotForm Support
    Replied on May 2, 2024 at 11:07 AM

    Hi James,

    Thanks for reaching out to Jotform Support. I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this; we just need to toggle off the "Read-Only" option on your phone number field to allow entries on it. Let me show you how:

    • In Form Builder, select the Gear icon of the Phone Number field to open the Properties.
    • On the right side of the page, click on the Advanced tab.
    • Toggle off the Read Only option.

    Phone Number Field: Cannot Enter Values Image 1 Screenshot 20

    That's it! Reach out again if you have any other questions.

 
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