Weekly Planner Widget: Error when selecting a slot.

  • tlhbehold
    Asked on May 2, 2024 at 12:12 PM

    Hello,


    When my students use the select a time for their interview - it says "time" has run out please review ... IU am not sure How to correct

  • tlhbehold
    Replied on May 2, 2024 at 1:15 PM

    I reached out via chat and was helped issue is solved

  • Eliza JotForm Support
    Replied on May 2, 2024 at 1:21 PM

    Hi Timothy,

    Thanks for reaching out to Jotform Support. I'm sorry that this is happening. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Weekly Planner Widget: Error when selecting a slot Screenshot 40

    Are you perhaps referring to the one shown in the screenshot below?

    Weekly Planner Widget: Error when selecting a slot Screenshot 51

    If yes, this is because the slots has already been booked by another student or form filler. If you want to increase the number of slots, here's how to do it:

    1. In Form Builder, click on the Weekly Appointment Planner widget, and click on the wand icon.
    2. In the Appointment times box, edit the numbers within the curly brackets to increase the number of slots.

    Weekly Planner Widget: Error when selecting a slot Screenshot 62If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we'll be able to help you with this.

  • Eliza JotForm Support
    Replied on May 2, 2024 at 1:21 PM

    Hi Timothy,

    I just saw your second message. We're glad to know that this issue is now resolved.

    Feel free to reach out again if there’s anything else we can help you with.

  • tlhbehold
    Replied on May 2, 2024 at 1:23 PM

    Thank you!


    my brackets were in the wrong location ! It was in front of time and not behind

 
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