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Connect_360Asked on May 2, 2024 at 12:23 PM
Hi,
I integrated JT to Monday board. I did a test signup but the values are not reflected on Monday Board that is linked to it. Please do let me know how to proceed.
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Carrissa JotForm SupportReplied on May 2, 2024 at 1:13 PM
Hi Geoff,
Thanks for reaching out to Jotform Support. I'm sorry this is happening to your integration. Usually this happens when there are changes on the form, especially to the fields. I suggest you remove the Monday integration and add it again to resolve the issue. Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
- In the Settings menu, click on the Integrations option on the left side of the screen.
- Select the Monday integration.
- Then, click on Remove Integration, and then Yes, Remove!
- On the same Integration Page, click on Monday integration again.
- Now, select and connect your Monday API.
- Complete the configuration and click on Save, and that's it, you're done.
Give it a try and let us know if you need any other help.