Zapier Integration: Attachments are missing

  • schafersclosings
    Asked on May 2, 2024 at 1:35 PM

    Hello, I have started using Zapier to input my jotforms into Aframe and my attachments are not tranferring?

  • Kyle JotForm Support
    Replied on May 2, 2024 at 1:54 PM

    Hi Amber,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties getting that feature to work. Can you try to disable the Login to View Uploaded Files option? It's simple, but we'll have to accomplish it on the desktop version of Jotform because it isn't yet available on the Jotform Mobile App. Let me show you how:

    1. Log into your Jotform account.
    2. Hover your cursor over your Avatar/Profile picture on the right side of the screen.
    3. In the dropdown, select Settings, or use this link to go directly to your Settings page.
    4. Now, navigate to the Security tab and uncheck the option next to Require Login to View Uploaded Files in the Privacy section.

    Cant View PDF from the Email Image 1 Screenshot 20 Screenshot 10

    Give it a try and let us know if you need any help.

 
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