PayPal Integration: Can't proceed to payment.

  • Jalicia Powell
    Asked on May 2, 2024 at 2:26 PM

    An error keeps occurring when tapping on the PayPal payment option.PayPal Integration: Cant proceed to payment Screenshot 20

  • Gian_D JotForm Support
    Replied on May 2, 2024 at 2:40 PM

    Hi Jalicia,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    We appreciate your patience while we work on a solution.

  • Gian_D JotForm Support
    Replied on May 2, 2024 at 2:46 PM

    Hi Jalicia,

    Thanks for your patience and understanding, we appreciate it. I’m sorry you're having difficulties with this. I saw that the account you're using right now to create this ticket doesn't have any forms. Can you send us the link to the form you're referring to for us to investigate it? 

    Once we hear back from you, we'll be able to help you with this.

 
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