Short Scrollable Terms widget: Unable to check the acceptance box

  • lepoulsen
    Asked on May 2, 2024 at 10:59 PM
    Correction: Neither SST widget acceptance box can be checked unless a mouse wheel is used to scroll to the bottom of the text. Dragging the scroll bar to the bottom doesn’t allow the box to be checked. Huh?
  • Lorenz JotForm Support
    Replied on May 2, 2024 at 11:07 PM

    Hi Lise,

    We’re sorry you're having difficulties with this​​I tested the widget and had the same issue, so I created a ticket and escalated this to our Developer team.

    Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    In the meantime, since you have a note there to "Read & scroll to the end" for the form users, you may consider unchecking the 'Must read all text' at the moment, so they can easily check the acceptance checkbox.

    Short Scrollable Terms widget: Unable to check the acceptance box Image 1 Screenshot 20

    Thanks for your patience and understanding, we appreciate it.


  • lepoulsen
    Replied on May 3, 2024 at 1:40 AM
    I’ll uncheck the ‘must read all’ the text for now, thanks,
    Lise

    ...
 
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