Apostrophe is replaced with HTML code in sub label.

  • lblakelypmg
    Asked on April 19, 2018 at 9:44 PM

    An apostrophe in our sub-label content is displaying as HTML code rather an apostrophe.  I have deleted the apostrophe so that the error is not visible on the live form.  I included a screenshot of the issue.  

    In the Jotform admin it displays as an apostrophe in the build area, but when you preview or move to the advanced editor it displays as HTML code.

    Jotform Thread 1450918 Screenshot
  • Nik_C
    Replied on April 20, 2018 at 1:08 AM

    I checked your form, and that field doesn't look good, it looks like the field wasn't updated in the builder for a long time.

    Anyhow, you can easily solve this by removing that field and then inserting again:

    1524200802screencast Screenshot 10

    And that will work.

    Please try and let us know how it worked.

    Thank you!