What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    For some reasons my forms are not showing up.

    Asked by jmbullis on November 06, 2012 at 10:31 AM

    Whenever I click the "MY FORMS" button at the top left is does not populate the list of forms associated with out account. The forms are active as you can access them on our website and fill them out, but we cannot modify our forms because the do not show up in the MY FORMS section. HELP!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 06, 2012 at 10:45 AM

    This problem should be resolved now. Please clear your browser's cache to see all your forms.

    Let us know if it still persists.

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 06, 2012 at 10:46 AM

    We had a bug on My Forms page that caused the forms to not show up. It is fixed now. Thank you for your patience. 

    Sorry about this. We are getting ready to release the brand new version of the My Forms page.